1. Scope and operators
This policy explains how personal data is handled through MIANBAOXIE’s website, mianbaoxie.hk, and related business enquiries. Addsum Limited and Atop Clouds Limited jointly operate the website. Addsum Limited manages operations, promotion and enquiry communications; Atop Clouds Limited manages product development and technical maintenance. Each handles data only as needed for its responsibilities. Privacy requests can be directed to hello@mianbaoxie.ai.
2. Data we handle
Information you provide may include your name, company or brand, work email, phone or other contact details, target markets, website, services of interest and business needs. Required fields help prepare a complete enquiry; other fields are optional. Without necessary contact details, we may be unable to respond. Do not submit identity documents, payment details or unrelated sensitive information. Obtain appropriate authority before providing someone else’s data.
3. Contact form and email
When the contact form is available, selecting “Send enquiry” transmits your entries to our web server and sends them through Zoho business email to hello@mianbaoxie.ai to handle your enquiry. The page indicates when the form is unavailable or sending fails; you may email us directly instead. A success message means the email service accepted the sending request, not guaranteed inbox delivery. Form contents are not saved in browser storage or restored after a refresh. Email records follow the retention principles in this policy.
4. How we use data
We use information received to answer enquiries, understand business needs, prepare proposals and quotes, arrange cooperation, and manage related records and disputes. We do not sell personal data or add you to marketing subscriptions merely because you make an enquiry. New unrelated purposes or direct marketing will be subject to any separate notice and consent required by applicable law.
5. Browser storage and technical data
The website stores your language preference locally in your browser and temporarily saves reading position when you actively switch languages. The reading position is cleared on arrival. You can clear or restrict this storage in your browser settings; basic pages remain accessible. The current website has no advertising trackers, third-party behavioural analytics or marketing cookies. To serve requests and maintain security, the server receives IP addresses, request paths and technical information sent by browsers. To avoid duplicate emails, the browser keeps a random request ID and content checksum for the current session, without form contents. Request IDs, keyed checksums and sending states have a 24-hour expiry and are periodically cleared while the server runs and at startup. Active requests are cleared according to expiry after completion. Rate limits use temporary network-address checksums, not marketing profiles. The website does not maintain a database of enquiry contents or log those contents or email passwords in application logs.
6. Sharing and overseas processing
Data is disclosed only to operations and technical personnel who need it, and providers acting on instructions to supply email, hosting or technical support. Where necessary, it may also be disclosed to professional advisers, legally authorised authorities or parties involved in legal proceedings. We limit disclosure and apply contractual or other safeguards as required by applicable law. Providers may process data outside Hong Kong; we assess protection arrangements for the service. Email contents are not published publicly.
7. Retention and security
We retain data only as needed to respond to enquiries, manage cooperation, meet legal obligations or handle disputes, and delete or anonymise it when no longer needed. Retention depends on the record’s purpose and applicable requirements; not all data is kept indefinitely. We use risk-appropriate access controls and technical and organisational measures, but internet transmission and electronic storage cannot be guaranteed to be completely secure.
8. Your rights and how to contact us
Email hello@mianbaoxie.ai to request access to or correction of personal data we hold, or to request deletion, cessation of unnecessary processing or withdrawal of relevant consent. We handle requests under applicable law, verify identity where needed, and explain any legal retention requirement or reason a request cannot be met. Use “Privacy request” in the subject and do not attach identity documents unsolicited. Written requests may be addressed to Atop Clouds Limited, Unit 1906, 19/F, Tower III, Enterprise Square, 9 Sheung Yuet Road, Kowloon, Hong Kong, marked for MIANBAOXIE privacy matters.
9. Other sites, minors and updates
The mianbaoxie.ai product site and other external websites have their own policies. This policy does not replace product-account terms, client-project arrangements or separately signed data-processing agreements. This website is intended for business users; contact us if a minor has provided unnecessary personal data. Updates are published here with a revision date. Changes to processing purposes or scope will be separately notified where required.